Skip to main content
English
English
English
English
Search for articles...
All Collections
Cleopatra - Book Home Cleaners
Cleopatra - Book Home Cleaners
By Alexander
1 author
31 articles
Getting Started
How to Create an Account
How to Book Your First Cleaning
Introduction to Services and Packages
Where Cleopatra Is Currently Available
Preparing for Your Cleaning
How to Get Ready for Your Cleaning
What CleoCrew Members Will and Will Not Clean
Safety and Security Protocols
Booking Process
How to Cancel or Rematch a Booking
What to Do If No CleoCrew Member Has Accepted Your Booking
Pricing and Payments
Overview of Pricing Structure
How to Apply Promo Codes or Discounts
Payment Methods Accepted
How to Update Payment Information
During the Cleaning
What to Expect During a Cleaning Session
How to Communicate with the CleoCrew
Handling Pets During Cleaning
Post-Cleaning
How to Provide Feedback or Rate Your Experience
What to Do If You’re Unsatisfied with the Cleaning
Lost and Found Procedures
Policies and Guarantees
The Happy or Free Guarantee
Cancellation Policy
The Cleopatra Method™
Minimum Booking Fee
Help and Support
How to Contact Customer Service
Emergency Contact Information
Special Requests and Add-on Services
How to Request Special Cleaning Supplies
Adding Services Like Oven Cleaning or Refrigerator Cleaning
Arranging for Regular or Recurring Cleanings
Account Management
How to Update Your Account Details
Managing Your Bookings and Viewing Past Services
Privacy and Safety Settings
