1. In-App Chat
The fastest way to get help is through the Cleopatra app. Open the app, tap the chat icon, and send us a message. Our team will reply as quickly as possible.
2. Email
You can also email us at [email protected]. Include your booking details and a short description of what you need help with so we can assist you faster.
3. Phone
Prefer to call? You can reach us directly at +1 (888) 265-4440. Our support hours are 9 AM to 9 PM EST every day. We do our best to answer or return every call as soon as possible.
4. Response Time
We respond to most messages within 24 hours. If it’s urgent, the in-app chat or phone line is the fastest way to reach us.
No runarounds. Just real help from real people who care.