How to Book Your First Cleaning

After logging in, tap the pink + button in the center of the screen to start a new booking.
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Choose the day you’d like your CleoCrew to arrive.
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Pick a time slot that works best for you. Availability may vary based on the CleoCrew member you choose.
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Choose your saved Home Preset to auto-fill your address, room details, and preferences.
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Select the cleaner you prefer. If you don’t have a preference, choose Random and we’ll assign a trusted CleoCrew member for you. If your first choice is unavailable, we’ll match you with someone else.
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Select the cleaning plan that fits your needs such as one-time or standard service.
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Decide if you want this cleaning to repeat automatically. You can cancel or update this anytime in your account.
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Choose any extra services like inside oven cleaning, fridge interior, or other detailed tasks.
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Enter notes for your CleoCrew such as “Dog will be in crate” or “Focus on kitchen and floors.”
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Tap Confirm to finalize. You’ll receive a confirmation and your booking will appear in the app.

You can contact Cleopatra support at [email protected], +1 (888) 265-4440, or through the in-app chat.