How Tips Work
Receiving Tips from Clients
Clients can tip you in cash or directly through the app
Tips are 100% yours, Cleopatra doesn’t take a percentage
Cash tips are yours to keep and don’t need to be reported in the app
Encouraging Tips Without Asking
Deliver excellent service by being thorough, friendly, and professional
Arrive on time and follow client instructions carefully
Leave every home spotless, organized, and fresh
How Bonuses Work
Cleopatra may offer bonuses for:
Performance Rewards: High ratings and consistent client satisfaction
Referral Bonuses: Referring new CleoCrew members who complete a set number of jobs
Holiday or Seasonal Bonuses: Offered during busy periods or for exceptional performance
Extra Pay for Urgent Jobs: Certain last-minute or high-demand cleanings may include added payouts
When You’ll Get Paid for Bonuses and Tips
Tips made through the app are included in your regular payout cycle
Bonuses are added to your total earnings for that same payout period
If a tip or bonus doesn’t appear, contact Cleopatra support for help
Maximizing Your Earnings
Deliver top-quality service on every job to earn more tips
Maintain a positive, professional attitude with all clients
Accept extra or last-minute jobs when possible for bonus opportunities
Encourage happy clients to leave positive reviews — it can lead to more bookings and higher pay
Contact Our Team
You can contact Cleopatra support at [email protected], +1 (888) 265-4440, or through the in-app chat.