Standard Cleaning
Purpose
Keeps the home tidy and hygienic
Focuses on surface-level cleaning
Prevents dirt and dust from building up
What It Includes
Dusting and wiping surfaces
Sweeping, vacuuming, and mopping floors
Cleaning high-touch areas like switches and handles
Cleaning and sanitizing bathrooms (sinks, toilets, showers, mirrors)
Wiping kitchen counters, sinks, and appliance exteriors
Emptying trash bins and light tidying
When It’s Booked
Clients book Standard Cleaning when their home is already well maintained and needs routine care.
Time Required
Usually takes 1–3 hours depending on the home’s size and condition.
Deep Cleaning
Purpose
Provides a detailed, top-to-bottom clean
Removes built-up dirt, grease, and grime
Targets areas not covered in Standard Cleaning
What It Includes (in addition to Standard Cleaning)
Cleaning inside appliances like microwaves, ovens, and fridges (if requested)
Scrubbing grout, baseboards, and walls where needed
Cleaning inside cabinets and drawers (if empty)
Moving furniture when possible to clean underneath
Washing door frames, doors, and window sills
Extra scrubbing in kitchens and bathrooms for buildup
When It’s Booked
Clients choose Deep Cleaning for first-time visits, seasonal resets, or homes that haven’t been cleaned in a while.
Time Required
Typically takes 3–6 hours depending on the amount of buildup.
Key Notes for CleoCrew Members
Always perform the service exactly as booked.
Don’t add Deep Cleaning tasks to a Standard Cleaning unless included.
Follow the service description so the client gets what they expect.
If a client requests more work, direct them to support so we can update their booking.
Providing exactly what’s booked keeps expectations clear, ensures client satisfaction, and maintains Cleopatra’s professional standards.
Contact Our Team
You can contact Cleopatra support at [email protected], +1 (888) 265-4440, or through the in-app chat.